1Order Number
The order confirmation number begins with “SL” and can be retrieved in your confirmation email.
2Shipping Fee
We ship all items from Malaysia. You will receive an email with your tracking information and you can track it via Easy Parcel .

Free shipping is available for all orders above RM80, while a shipping fee of RM10 is applicable for orders below RM80.
You will receive your order within 1-3 business days.

A shipping fee will be applicable, if your minimum purchase amount falls below RM80 after discounts.
We are open Monday to Friday between 9am – 7pm and closed on Saturdays, Sundays and on Malaysian Public Holidays. Shipping may take longer during sale periods, holidays and extreme weather.

3Redelivery charge
There is no re-delivery fee. If you are not available to receive your order, our courier partner will contact you to arrange a redelivery at a suitable time. If our partners are unable to reach you after multiple attempts, your package will be returned to Slayy Warehouse in Damansara, Malaysia. Should you face any problems, please contact us at +6011-36188213 or hello@slayy.my
4Tracking your order
To track and check the status of your order, please click here and enter the tracking number sent to your email. Please contact the courier to check on the status of your package.
5Self-Collect
You can choose to collect your purchases at Slayy Office, located in;
F-3f-3, Garden Office The Strand,
Pusat Perdagangan Kota Damansara,
Kota Damansara PJU 5,
47810 Petaling Jaya, Selangor

Please contact +6011-36188213 or hello@slayy.my for pickup arrangement and further information.