Privacy Policy & Email

Slayy values your privacy. Our collection of your personal information and how we use it is governed by Slayy’s Privacy Policy in compliance with the Malaysian Personal Data Protection Act 2010. Details from your application for Membership (including personal information) will be collected, and used for the purposes of administering the Program, for marketing and data analysis purposes. By submitting an application for Membership in the Program, you agree (or, if you are a minor, your parent or legal guardian agrees) to be bound by Slayy’s Privacy Policy.

Changes, Termination & Removal From Program

If for any reason this Program is not capable of running as planned (including in the event of fraud or attempted fraud), Slayy reserves the right in its absolute discretion to modify the terms of the Program including the Rewards and these Terms, or to suspend or terminate the Program. In the event of such modification, suspension or termination, Slayy will notify the members of the Program via email, as well as by communicating this on our website. Members will not receive any compensation from Slayy in the event of modification or suspension of the Program.

It is your responsibility to check or review these Terms from time to time to keep informed of any changes. In the event that the Terms of the Program changes, you may choose to cancel your Membership through your Membership profile or by sending an email to hello@slayy.my.

Intellectual Property

Intellectual property rights (including, without limitation, copyright, trademarks, patents, design rights and all other forms of intellectual property rights existing in the world) of all Program content and all software used in connection with the Program is the property of and are owned by or licensed to Slayy or its affiliates. Nothing in these Terms constitutes a transfer of any intellectual property rights. Unless otherwise indicated on a particular part of the Program materials, permission is granted to electronically copy and to print in hard copy portions of the Program materials for the sole purpose of accessing the Program and the services provided therein for personal use. Any other use of Program materials – including reproduction, modification, distribution, republishing, transmission, display or performance – without the prior written permission of Slayy is strictly prohibited.

Applicable Law

The Program and these Terms are governed by the laws of Malaysia, without giving effect to any principles of conflicts of laws. You hereby consent (or, if you are a minor, your parent or legal guardian hereby consents) to the exclusive jurisdiction of the courts located in Malaysia in all disputes arising out of or relating to these Terms or the Program.

Additional Information on the Program

If you have any questions regarding the Program, you may email hello@slayy.my.

Slayy Online Store – Terms of Use

These are the terms of use and sale (the “Terms”) for your use of the sites owned, controlled and managed by SWG Media SDH BHD (collectively “Slayy”), including www.slayy.my (the “Sites”). We may add additional sites from time to time as we expand our beauty offerings and these Terms will govern those new sites when added.

You may be accessing our Sites from a computer or mobile. These Terms govern your use of our Sites and your conduct, regardless of the means of access. You may be using our interactive services (“Interactive Services”), such as our Ratings & Reviews (the “RR Service”) and any services which Slayy may introduce from time to time. These Terms shall govern your use of the interactive services.

By using the Sites, you agree to these Terms, and the provisions of our Privacy Policy, FAQ, Guidelines and Rules. Slayy reserves the right to change or modify any of the terms and conditions contained in these Terms, our FAQ, Guidelines and Rules from time to time at any time by giving you notice via our Sites. Any changes or modifications to these Terms, our FAQ, Guidelines or Rules will be posted on the Sites and will take effect 14 days after such posting. The Terms that will apply to any orders placed on our Sites are the Terms that apply at the time you place the order.

Customer’s Eligibility

To be able to make purchases through our Sites, you will be required to provide us with your personal details. In particular, you will be required to provide us with your name, postal address, e-mail address and/or other contact details as indicated. Please note that if you do not provide us with all the information we need, you cannot place or process your order.

The information or personal details that you provide us shall be processed in accordance with our Privacy Policy in the context of your order. Furthermore, when you place an order on our Sites, you confirm that you are over the age of 18 years and are legally eligible to enter into binding contracts. If you are under 18 years of age, you may only place an order with the consent of your parent or guardian. If you do not have consent from your parent or guardian, you must stop using the Sites.

Given the popularity of our products, purchase of products on our Sites is limited to 5 per item or variant so that as many customers as possible may enjoy our merchandise. The products, including any samples, are for your personal and non-commercial use only.

Product Information

All materials and information relating to products presented by Slayy on the Sites are intended to be used for personal educational or informational purposes only. The statements made about the products have not been evaluated by the National Pharmaceutical Regulatory Agency or any other regulator, and the results reported, if any, may not necessarily have the same results on all individuals.

The product statements are not intended to diagnose, treat, cure or prevent any condition or disease. Product claims or descriptions on this website have been provided to us by relevant brand owners or pursuant to customers review and Slayy has not independently verified such claims or descriptions.

All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions.

Slayy does not give or intend to give any answers to medical related questions and these Sites do not replace any medical professional or medical resource. Slayy does not represent itself as a physician nor is this implied.

While Slayy has tried to accurately display the colours of products, the actual colours you see will depend on your display monitor or screen and may not be accurately rendered.

In the event that the product you receive is defective or incorrect, (Returns, Exchanges and Refunds) of these Terms shall apply.

Contract Formalisation

The information set out in these Terms and the details on the Sites do not constitute an offer for sale, but rather an invitation to treat. Your order constitutes your offer to us to purchase one or more items from us. No contract in respect of any products shall exist between Slayy and you until your order has been accepted by us, evidenced by your receipt of a Shipping Confirmation email from us. This is irrespective of whether or not funds have been deducted from your account. Please note that if we do not accept your offer or are unable to proceed with the transaction and funds have already been deducted, they will be fully refunded via the payment method used by you. If you wish to place an order with us, you must follow the online purchasing procedure.

Price and Payment

Prices shown on the Sites are in Malaysian Ringgit (RM), are not inclusive SST and do not include any applicable shipping or delivery fees. SST is currently not applicable until further notice. Delivery fees will be charged where applicable and will be included in the order total upon checkout. Prices or shipping are subject to change effective immediately upon posting of such price changes to the Sites or other form of notification.

You may pay for your purchases using a credit card (Visa or Mastercard), PayPal or online bank transfer. Credit card payments are subject to verification and authorization by the card issuer. If the issuer does not authorize payment, Slayy shall not be liable for any delay or failure to deliver and we will be unable to conclude any Contract with you.

First Online Purchase

Get 10% off your first online order. The Sale offer is valid on the total amount of your purchase, excluding the cost of delivery. The Offer is only valid once per account on the Slayy website, by entering the code SLAYYNOW. You must be signed into your account for the code to be applicable. The Offer is not valid with other discounts and promotions. The Offer is not valid on gift cards, services, charitable items or any other exclusions mentioned on Slayy website.

Delivery

The products displayed on the Sites can be ordered and delivered within Malaysia only. Please refer to our FAQ and Delivery Policy if you need more information on the delivery process. Please note that in any case, our couriers do not deliver on Saturdays, Sundays or public holidays.

For the purpose of these Terms, a “delivery” shall be understood to have taken place or the order deemed “delivered” as soon as you or a third party indicated by you acquires physical possession of the products, which will be evidenced by the signing of the receipt of the order at your chosen delivery address.

Returns, Exchanges and Refunds

All returns must be done in accordance with the instructions set out in our FAQ. For defective and incorrect items, there is no time cap as to when the defective or incorrect items must be returned however the return is subject to the conditions listed in our FAQ.

Title and Risk

Risk of damage to or loss of the product/s shall pass to you at the time of delivery, or, if you wrongfully fail to take delivery of the products, at the time when Slayy has tendered to the delivery of the product/s.

Notwithstanding delivery and the passing of risk in the products or any other terms in these Terms, the property in the product/s shall not pass to you until Slayy has received in cash or cleared funds payment in full.

Use of content on the site

To the fullest extent permitted by law, Slayy is not and shall not be liable for any statements, representations, or Content provided by its users in any public forum on the Sites or any Social Sites, including without limitation through the Interactive Services. Any Content, if displayed, is displayed for entertainment and informational purposes only.

To the maximum extent permitted by law, Slayy also will not be liable in any way for any Content, including, but not limited to, for (i) any errors or omissions in any Content; or (ii) any loss or damage (including, without limitation, personal injury or property damage) of any kind incurred as a result of any Content posted, emailed or otherwise transmitted via or to the Sites, Social Sites or through the Interactive Services.

You agree not to circumvent, disable or otherwise interfere with security-related features of the Site or features that prevent or restrict use of any Content or enforce limitations on use of the Site or the Content. You may not interfere with or disrupt the Sites, or servers or networks connected to the Sites, or disobey any requirements, procedures, policies or regulations of networks connected to the Sites, including by using any device, software or routine to bypass robot exclusion headers. Slayy reserves all rights not expressly granted in and to the Content. When using the Interactive Services, you may not disrupt the normal flow of dialogue, cause a screen to scroll faster than other users are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real time exchanges.

Your Account

You must be at least 18 years of age to become a create of register an account on Slayy’s website or must have parental consent if under the age of 18 years old. You agree that you shall only submit or provide any information which is accurate and true, and that you will keep the information provided up-to-date.

Mobile Services

Please be aware that when you access the Sites through a mobile device, your carrier’s normal rates and fees such as text messaging fees or data charges may apply.

Reservations of rights

Slayy reserves the right to modify, discontinue or disable the Sites or any part of the Sites at any time, either on a permanent or temporary basis. Slayy reserves the right, at any time, without notice and in its discretion, to terminate, suspend or restrict your use of the Interactive Services and the Sites and to block or prevent your future access to and use of the Interactive Services and the Sites.

Enquiries

The enquiries that you send to us must be sent preferably through our Contact Form. We shall be deemed to have received such enquiry only upon receipt.

We may send you a response either by email or notification to the postal address you have provided to us when placing the order. For email notifications, you shall be deemed to have received the notice on the date of e-mail transmission. For notifications by post, you shall be deemed to have received the notice on the date the notification is posted.

Privacy

By submitting your email address in connection with your account, you agree that Slayy and its third-party service providers may use your email address to contact you about your Slayy account or Content you have submitted to the Sites, including the Community, or for other administrative purposes and for any other purpose permitted or required by law. Slayy’s Privacy Policy provides further detail on the manner in which Slayy may collect and use personally identifiable information about you, including any information you supply in connection with your use of these Sites and participation in the Community.

Severability

If at any time any clause or provision of these Terms shall be or shall become illegal, invalid or unenforceable in any respect, it shall be severed or modified to the extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant clause or provision shall be deemed deleted. The legality, validity and enforceability of the remaining provisions of these Terms shall not be affected or impaired by any such modification or severance, and shall continue in force as if such illegal, invalid or unenforceable clause or provision was severed from these Terms.

Entire Agreement

These Terms and Privacy Policy, read with the Contract constitutes the entire agreement between Slayy and you, and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and undertakings between you and us, whether written or oral, relating to this subject matter.

Fraud Protection Program

As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our Customer Service department may call you at the phone number you provided or contact you via your email address to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity. Slayy reserves the right to conduct transaction verification processes, decline or cancel your order, reduce the quantity of your order and/or terminate your account without prior notice if these Terms are violated. You may receive a callback or email from our Customer Service conducting transaction verification related to an order.

Governing Law

These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed in accordance with the law of Malaysia, without giving effect to any principles of conflict of laws.

You agree that the courts of Malaysia shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms or its subject matter or formation.